Member Survey
Rochester Golf & Country Club

Thank you for taking the time to offer your evaluation of Rochester Golf & Country Club. Your feedback is important to us and will help us ensure we continue to deliver the best possible member experience. Surveys may be completed anonymously or with a name and/or member number included at the end. Thank you, in advance, for your participation.
Membership Type  
Golf
 
Social
 
Sports
 
Other
 

Overall, how satisfied are you with your member experience at Rochester Golf & Country Club?
   
Very Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Very Dissatisfied
 

How likely would you be to recommend membership at Rochester Golf & Country Club to a friend or colleague?
Extremely likely
10
 
9
 
8
 
7
 
6
 
Neutral
5
 
4
 
3
 
2
 
1
 
Not at all likely
0
 

How likely would you be to recommend other Troon Golf managed facilities to a friend or colleague?
Extremely likely
10
 
9
 
8
 
7
 
6
 
Neutral
5
 
4
 
3
 
2
 
1
 
Not at all likely
0
 

Please rate the following based on your experience at Rochester Golf & Country Club:
  Very
satisfied		 Somewhat
satisfied		 Neutral Somewhat
dissatisfied		 Very
dissatisfied		 N/A
Clubhouse Amenities
Professionalism of Club Staff / Personnel
Facility communication
(e.g. newsletter, email, poster boards..)
Overall Food & Beverage Experience
Food & Beverage Quality
Food & Beverage Service
Overall Golf Experience
Overall Golf Course Conditions
(e.g.: tees, bunkers, fairways, etc.)
Condition of Greens
Member Golf Events
Non-Golf Related Member Events Programs
Overall Appearance of Golf Shop
Merchandise Selection
Locker Room Amenities
Pool Facilities (if applicable)
Tennis Facilities (if applicable)
Fitness Facilities (if applicable)

Please answer the following:
How many rounds did you play at Rochester Golf & Country Club in the past 12 months?  
How many rounds did your guests play at Rochester Golf & Country Club in the past 12 months?  
How often per month do you dine at Rochester Golf & Country Club?  
Have you utilized the Troon Advantage Program in the past 12 months?  
Yes
 
No
 
Unsure
 

Please share any comments you may have regarding the club and its amenities.


Member Name (optional)  
Member Number (optional)