Member Survey
Facility: Rochester Golf & Country Club

Troon Golf's Mission - to create extraordinary guest and member experiences by delivering superior service, amenities and playing surfaces, can only be achieved when we listen to your feedback. Please take a brief moment to complete this survey. Thank you for your time and for helping us make Troon Golf golf's leading luxury brand.

Membership Type  
 Golf  Social  Sports  Other 

Overall, how satisfied are you with your member experience at Rochester Golf & Country Club?
 Very Satisfied  Satisfied  Neutral  Dissatisfied  Very Dissatisfied 

How likely would you be to recommend membership at Rochester Golf & Country Club to a friend or relative?
 Very Likely  Likely  Neither Likely nor Unlikely  Unlikely  Very Unlikely 

Please rate the following based on your experience at Rochester Golf & Country Club:
  Very
satisfied		 Somewhat
satisfied		 Neutral Somewhat
dissatisfied		 Very
dissatisfied		 N/A
Overall Experience
Overall Golf Course Conditions
(e.g.: tees, bunkers, fairways, etc.)
Condition of Greens
Overall Appearance of Golf Shop
Merchandise Selection
Professionalism of Club Staff / Personnel
Clubhouse Amenities
Member Golf Events
Non-Golf Related Member Events Programs
Overall Food & Beverage Experience
Food & Beverage Quality
Food & Beverage Service
Locker Room Amenities
Pool Facilities (if applicable)
Tennis Facilities (if applicable)
Fitness Facilities (if applicable)
Facility communication
(e.g. newsletter, email, poster boards..)

Please answer the following:
How many rounds did you play at Rochester Golf & Country Club in the past 12 months?  
How many rounds did your guests play at Rochester Golf & Country Club in the past 12 months?  
How often per month do you dine at Rochester Golf & Country Club?  
Have you utilized the Troon Advantage Program in the past 12 months?  
 Yes  No  Unsure 

Please share any comments you may have regarding the club and its amenities.


Member Name (optional)  
Member Number (optional)